Paga Multi-currency

General 16

• What is Paga Multi-currency Account?
• What currencies does Paga multi-currency account support?
• Which countries does multi-currency account support?
• What is the new USD account feature on Paga?
• Who can open a USD account on Paga?

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Onboarding and KYC Verification 7

• What is KYC?
• What do I need to complete the KYC verification process?
• Can I transact if my account still needs to be verified?
• How long will it take my account to be verified?
• Do I need a Social Security Number (SSN) to open a USD account?

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Funding, Transfer and Withdrawal 17

• How do I fund my USD account?
• Can I receive funds from outside the USA?
• What information do I need to transfer money to a US Bank account?
• Can I transfer USD from my USD account to another USD account?
• How long will it take to receive funds in my account?

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Account Security 13

• What security measures are in place for the USD account?
• What is a device verification code?
• How can I protect my account from fraud and identity theft?
• I forgot my username, what should I do?
• My account is locked, what do I do?

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USD Physical Card 21

• What is the Paga USD Debit Card?
• How can I request a Paga USD Debit Card?
• How long does it take to receive the USD Debit Card?
• Are there any fees associated with the Paga USD Debit Card?
• Can I use the Paga USD Debit Card internationally?

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USD Virtual Card 21

• What is the Paga Virtual USD Card?
• How can I request a Paga Virtual USD Card?
• How long does it take to receive the Virtual USD Card?
• Is there a fee for creating a virtual USD card?
• Are there any fees associated with the Paga Virtual USD Card?

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Pricing 11

• What is the cost of opening a Paga USD account?
• How much does a Paga Virtual USD Card cost?
• Are there any fees for Physical USD Cards?
• What is the fee for Outbound ACH (domestic transfers)?
• What are the ATM fees for the Paga USD Cards?

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Enquiry/Complaint 2

• How do I report an issue?
• My transaction is pending, what do I do?