Onboarding and KYC Verification

What is KYC?
KYC stands for "Know Your Customer." It's a process that financial institutions use to verify the identity of their customers. KYC helps preve...
Sat, 14 Sep, 2024 at 8:19 AM
What do I need to complete the KYC verification process?
To complete the KYC verification process, you will need to provide: A valid government-issued ID Proof of address A recent photo of yourself (Selfie) fo...
Tue, 1 Oct, 2024 at 12:14 AM
Can I transact if my account still needs to be verified?
You will not be able to perform transactions before your account is verified. However, to access the full range of services, including higher transaction li...
Tue, 1 Oct, 2024 at 12:19 AM
How long will it take my account to be verified?
Account verification typically takes between 0 to 24 hours after you submit all the required documents. The process may take longer if additional informatio...
Sat, 14 Sep, 2024 at 9:37 AM
Do I need a Social Security Number (SSN) to open a USD account?
If you are opening a USD account from the United States, you will need to provide your Social Security Number (SSN) for verification purposes. 
Tue, 1 Oct, 2024 at 12:27 AM
I live in Nigeria and do not have a Social Security Number (SSN). What do I do?
If you reside in Nigeria, you do not require a Social Security Number (SSN) to open a USD account. Instead, you can utilize alternative forms of identificat...
Tue, 1 Oct, 2024 at 12:29 AM
How do I update my details?
To update your details on Paga: Log in to your Paga account Navigate to the account settings Select the information you wish to update (e.g, phone numbe...
Tue, 1 Oct, 2024 at 12:36 AM