Onboarding and KYC Verification
KYC stands for "Know Your Customer." It's a process that financial institutions use to verify the identity of their customers. KYC helps preve...
Sat, 14 Sep, 2024 at 8:19 AM
To complete the KYC verification process, you will need to provide: A valid government-issued ID Proof of address A recent photo of yourself (Selfie) fo...
Tue, 1 Oct, 2024 at 12:14 AM
You will not be able to perform transactions before your account is verified. However, to access the full range of services, including higher transaction li...
Tue, 1 Oct, 2024 at 12:19 AM
Account verification typically takes between 0 to 24 hours after you submit all the required documents. The process may take longer if additional informatio...
Sat, 14 Sep, 2024 at 9:37 AM
If you are opening a USD account from the United States, you will need to provide your Social Security Number (SSN) for verification purposes.
Tue, 1 Oct, 2024 at 12:27 AM
If you reside in Nigeria, you do not require a Social Security Number (SSN) to open a USD account. Instead, you can utilize alternative forms of identificat...
Tue, 1 Oct, 2024 at 12:29 AM
To update your details on Paga: Log in to your Paga account Navigate to the account settings Select the information you wish to update (e.g, phone numbe...
Tue, 1 Oct, 2024 at 12:36 AM
Below are acceptable proofs of address: Government or Official Documents - Driver’s licence or state ID showing your current address - Voter registrat...
Mon, 4 Aug, 2025 at 9:24 AM
No. Only hard copy ID documents are accepted for onboarding. Photos or scans of your passport or other ID documents stored on your phone or other devices wi...
Tue, 5 Aug, 2025 at 2:50 PM
Yes. Soft copies (PDFs or images) of your proof of address documents are accepted.
Tue, 5 Aug, 2025 at 2:52 PM