Paga USD Account

Overview 17

• What is Paga USD Account?
• What are the benefits of a Paga USD Account?
• What currencies does Paga USD support?
• Who can open a USD account on Paga?
• Who can use a Paga USD account?

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Onboarding and KYC Verification 13

• What is KYC?
• What do I need to complete the KYC verification process?
• Can I transact if my account still needs to be verified?
• How long will it take my account to be verified?
• Do I need a Social Security Number (SSN) to open a USD account?

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Deposits 6

• How do I fund my USD account?
• Can I receive funds from outside the USA?
• Can I transfer USD from my USD account to another USD account?
• How long will it take to receive funds in my account?
• Will Paga give me interest on funds saved in my USD account?

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Transfers 5

• What information do I need to transfer money to a US Bank account?
• Can I convert USD to Naira?
• Can I convert Naira to USD?
• What currencies can I convert my USD funds into?
• I sent money to a US bank account, but the recipient did not get value. What do I do?

Limits 7

• What are the deposit limits for my Paga USD account?
• What are the withdrawal limits for my Paga USD account?
• What are the spending and withdrawal limit on my Paga USD card?
• How can I increase my daily limits?
• What are my daily limits for transactions on my Paga USD account?

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Fees & Charges 13

• What is the cost of opening a Paga USD account?
• What are the fees for using my Paga USD account?
• What are the fees for converting from USD to other currencies?
• How much does a Paga Virtual USD Card cost?
• Are there any fees for Physical USD Cards?

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USD Physical Card 21

• What is the Paga USD Debit Card?
• How can I request a Paga USD Debit Card?
• How long does it take to receive the USD Debit Card?
• Are there any fees associated with the Paga USD Debit Card?
• Can I use the Paga USD Debit Card internationally?

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USD Virtual Card 21

• What is the Paga Virtual USD Card?
• How can I request a Paga Virtual USD Card?
• How long does it take to receive the Virtual USD Card?
• Is there a fee for creating a virtual USD card?
• Are there any fees associated with the Paga Virtual USD Card?

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Account Security 13

• What security measures are in place for the USD account?
• What is a device verification code?
• How can I protect my account from fraud and identity theft?
• I forgot my username, what should I do?
• My account is locked, what do I do?

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Enquiry/Complaint 2

• How do I report an issue?
• My transaction is pending, what do I do?